There is a role for bureaucracy; it’s very useful for certain tasks. In particular, it facilitates standardization and interchangeability. Bureaucracies excel at performing tasks that must be done consistently whether the people assigned to them are brilliant performers or bumbling fools. You can’t always count on having Albert Einstein in the patent office, so you design its procedures to work even if you hire Mr. Bean by mistake.

Charles "Charlie" Stross (b. 1964) British writer
The Apocalypse Codex (2012)
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Added on 11-Apr-17 | Last updated 11-Apr-17
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