Lorimer, George Horace -- Old Gorgon Graham: More Letters from a Self-Made Merchant to His Son, ch. 12 (1903)

Dave — Tue, 12 Aug 2014 12:42:07 +0000

Noise isn’t authority, and there’s no sense in ripping and roaring and cussing around the office when things don’t please you. For when a fellow’s given to that, his men secretly won’t care a cuss whether he’s pleased or not. They’ll jump when he speaks, because they value their heads, not his good opinion. […] One of the first things a boss must lose is his temper — and it must stay lost. […] The world is full of fellows who could take the energy which they put into useless cussing of their men, and double their business with it.

George Horace Lorimer (1867-1937) American journalist, author, magazine editor
Old Gorgon Graham: More Letters from a Self-Made Merchant to His Son, ch. 12 (1903)
(Source)

Herbert, George -- (Attributed)

Dave — Fri, 27 Sep 2013 12:28:54 +0000

If a donkey bray at you, don’t bray at him.

George Herbert (1593-1633) Welsh priest, orator, poet.
(Attributed)

Often attributed to Herbert, but not found in his works. Elsewhere listed simply as a proverb.

WIST Quotations

Lorimer, George Horace -- Old Gorgon Graham: More Letters from a Self-Made Merchant to His Son, ch. 12 (1903)

Herbert, George -- (Attributed)