In a Nutshell: Six Ways to Make People Like You —
Principle 1: Become genuinely interested in other people
Principle 2: Smile.
Principle 3: Remember that a person’s name is to that person the sweetest and most important sound in any language.
Principle 4: Be a good listener. Encourage others to talk about themselves.
Principle 5: Talk in terms of the other person’s interest.
Principle 6: Make the other person feel important — and do it sincerely.

Dale Carnegie (1888-1955) American writer, lecturer
How to Win Friends and Influence People, 2.6 (1936, rev. 1981)

Added on 7-Jul-11 | Last updated 7-Jul-11
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