You can buy a man’s time; you can buy a man’s physical presence at a given place; you can even buy a measured number of skilled muscular motions per hour or day. But you cannot buy enthusiasm; you cannot buy initiative; you cannot buy loyalty; you cannot buy the devotion of hearts, minds and souls. You have to earn those things.

Clarence Francis (1888-1985) American business executive, food industry consultant
“The Causes of Industrial Peace,” speech, National Association of Manufacturers (4 Dec 1947)
    (Source)

Sometimes titled "Philosophy of Management".
Added on 17-Nov-17 | Last updated 20-Nov-17
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3 Responses to “The Causes of Industrial Peace,” speech, National Association of Manufacturers (4 Dec 1947)

  1. Hugh Hyatt says:

    FYI, in a report of the Labor Committee of the Twentieth Century Fund, titled Partners in Production (1949), this passage is attributed to an address—titled “The Causes of Industrial Peace”—given by Francis to the National Association of Manufacturers, 4 Dec 1947.

  2. Hugh Hyatt says:

    I should have added, it’s on p. 71.

  3. Dave says:

    Great — thanks, Hugh.

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