The hardest lesson — and this is what child-rearing and perhaps all of manners is about — is that there are other people in the world and you do have to take their feelings into consideration. It doesn’t mean you always have to yield to them, but it does mean that you have to know how to deal with them. A lot of people know that they want to be treated politely, but they don’t make that little leap and say, Well, the other person must feel that way, too.
Judith Martin (b. 1938) American author, journalist, etiquette expert [a.k.a. Miss Manners]
In “Polite Company,” interview by Hara Estroff Marano, Psychology Today (1998-03)
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