You can deny all you want that there is etiquette, and a lot of people do in everyday life. But if you behave in a way that offends the people you’re trying to deal with, they will stop dealing with you.

Judith Martin (b. 1938) American author, journalist, etiquette expert [a.k.a. Miss Manners]

Interview (1995-03-06) by Virginia Shea, “Miss Mannners’ Guide to Excruciatingly Correct Internet Behavior,” Computerworld, Vol. 29, No. 10
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