Q. Is it ever acceptable to be rude?
A. No. Now, that doesn’t mean you have to let people walk all over you. Etiquette does not render you defenseless. If it did; even I wouldn’t subscribe to it. But rudeness in retaliation for rudeness just doubles the amount of rudeness in the world.
Judith Martin (b. 1938) American author, journalist, etiquette expert [a.k.a. Miss Manners]
Interview (2011-08), “Q and A with Miss Manners,” by Arcynta Ali Childs, Smithsonian magazine
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