The supposition is prevalent the world over that there would be no problems in production or service if only our production workers would do their jobs in the way that they were taught. Pleasant dreams. The workers are handicapped by the system, and the system belongs to the management.
W. Edwards Deming (1900-1993) American management consultant, educator
Out of the Crisis, ch. 3 (1982)
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Quotations about:
worker
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No labor, however humble, is dishonoring.
The Talmud (AD 200-500) Collection of Jewish rabbinical writings
Babylonian Talmud, Nedarim 49b
Alt. trans.: "Great is labor, for it honors the worker." [tr. Freedman] Alt. trans.: "Labor is great, as it brings honor to the laborer who performs it."
I admire men of character, and I judge character not by how men deal with their superiors, but mostly how they deal with their subordinates, and that, to me, is where you find out what the character of a man is.
Norman Schwarzkopf (1934-2012) American military leader
Journal-World (27 March 1991)
