Form comes first in matters of class, and while one hopes that feeling will follow form, going through the form well without it is more acceptable, more classy if you will, than eschewing the form because the feeling isn’t there.
Judith Martin (b. 1938) American author, journalist, etiquette expert [a.k.a. Miss Manners]
Miss Manners’ Guide to Rearing Perfect Children, ch. 8 “Extra Credit,” “Ethics” (1984)
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