The beginnings and endings of all human undertakings are untidy: the building of a house, the writing of a novel, the demolition of a bridge, and eminently, the finish of a voyage.
John Galsworthy (1867-1933) English novelist and playwright Over the River, ch. 1 (1933)
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They were careless people, Tom and Daisy — they smashed up things and creatures and then retreated back into their money or their vast carelessness, or whatever it was that kept them together, and let other people clean up the mess they had made.
F. Scott Fitzgerald (1896-1940) American writer [Francis Scott Key Fitzgerald] The Great Gatsby, ch. 9 (1925)
When a mess, which is a system of problems, is taken apart, it loses its essential properties and so does each of its parts. The behavior of a mess depends more on how the treatment of its parts interact than how they act independently of each other. A partial solution to a whole system of problems is better than whole solutions of each of its parts taken separately.
Russell L. Ackoff (1919-2009) American organizational theorist, consultant, management scientist
“The future of operational research is past,” The Journal of the Operational Research Society, Vol 30 (1979)
Managers are not confronted with problems that are independent of each other, but with dynamic situations that consist of complex systems of changing problems that interact with each other. I call such situations messes. Problems are extracted from messes by analysis. Managers do not solve problems, they manage messes.
Russell L. Ackoff (1919-2009) American organizational theorist, consultant, management scientist
“The future of operational research is past,” The Journal of the Operational Research Society, Vol 30, pp.93-104. (1979)