Quotations about   quality

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You confuse what’s important with what’s impressive.

E. M. Forster (1879-1970) English novelist, essayist, critic, librettist [Edward Morgan Forster]
Maurice (w. 1914, pub. 1971)
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Added on 8-Jan-18 | Last updated 8-Jan-18
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In the Laundry we supposedly pride ourselves on our procedures. We’ve got procedures for breaking and entering offices, procedures for reporting a shortage of paper clips, procedures for summoning demons from the vasty deeps, and procedures for writing procedures. We may actually be on track to be the world’s first ISO-9000 total-quality-certified intelligence agency. According to our written procedure for dealing with procedural cluster-fucks on foreign assignment, what I should do at this point is fill out Form 1008.7, then drive like a bat out of hell over Highway 17 until it hits the Interstate, then take the turnoff for San Francisco Airport and use my company credit card to buy the first available seat home. Not forgetting to file Form 1018.9 (“expenses unexpectedly incurred in responding to a situation 1008.7 in the line of duty”) in time for the end of month accounting cycle.

Charles "Charlie" Stross (b. 1964) British writer
The Atrocity Archives (2004)
Added on 20-Dec-16 | Last updated 20-Dec-16
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Every time you think television has hit its lowest ebb, a new type program comes along to make you wonder where you thought the ebb was.

Art Buchwald (1925-2007) American humorist, columnist
Have I Ever Lied to You?, ch. 4 “Live and In Color” (1968)
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Added on 20-Jun-16 | Last updated 20-Jun-16
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If my books had been any worse, I should not have been invited to Hollywood, and if they had been any better, I should not have come.

Raymond Chandler (1888-1959) American novelist
Atlantic Monthly (12 Dec 1945)
Added on 21-Apr-16 | Last updated 21-Apr-16
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Life is too short to do mediocre work and it is definitely too short to build shitty things.

Stewart Butterfield (b. 1973) Canadian tech entrepreneur and businessman
(Attributed)
Added on 15-Apr-16 | Last updated 15-Apr-16
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Don’t consider how many you can please, but whom.

Publilius Syrus (d. 42 BC) Assyrian slave, writer, philosopher [less correctly Publius Syrus]
Sententiae [Moral Sayings], # 599 [tr. Lyman, Jr. (1862)]
Added on 28-Aug-15 | Last updated 20-Feb-17
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Whatever is worth doing at all is worth doing well.

Lord Chesterfield (1694-1773) English statesman, wit [Philip Dormer Stanhope]
Letter to his son (10 Mar 1746)
Added on 26-Jan-15 | Last updated 26-Jan-15
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